Privacy Policy

It was revised on 30th May 2017. The new privacy policy is here.

Notice of Collection, Use and Disclosure of Personal Information regarding Products Inquiries

Any information received by Business Strategy Division of Sony Digital Network Applications, Inc. (SDNA) regarding SDNA’s products shall be used solely for the purpose expressly set forth hereunder in accordance with SDNA’s privacy policy, the current version of which is located at: , and will not be disclosed to any third party except for the purpose hereof. IF YOU ARE UNDER THE AGE OF 13, PLEASE ASK YOUR PARENT OR GUARDIAN TO READ THIS NOTICE AND OBTAIN THE PERMISSION BEFORE CONTACTING SDNA.

  1. Name of the company collecting/using personal information:
    Sony Digital Network Applications, Inc.
  2. Personal information to be collected:
    Name, postal address, e-mail address, telephone number and other personal information which is necessary for SDNA to know for the purpose as set forth below.
  3. Purpose of use of personal information:
    1. Reply to the inquiries;
    2. Improvement of SDNA’s products;
    3. Reference to SDNA’s future product planning; and
    4. Preparation of the statistical data.
  4. Voluntary provision:
    All personal information is provided on optional voluntary basis, but if the necessary information is not provided, SDNA do not have the responsibility to respond to the inquiry.
  5. Rights of control by the individual over personal information provided:
    In the case that the inquirer (or its parent or guardian in case the inquirer is under the age of 15; hereinafter the same in this item (5)) request SDNA at the contact set forth below to enable such inquirer to access to, correct, amend, update or delete the personal information that has been provided, after confirming the identity of the inquirer in question, SDNA will take action to comply with such request to a reasonable extent.
  6. Transfer of your information outside of your country:
    Personal information provided by the inquirer to SDNA will be processed, stored and transferred for the purposes of set forth in Section (3) above to SDNA, its affiliates or agents which are located outside of the European Economic Area (EEA) and/or the country of the inquirer’s residence. Data protection and privacy laws in these countries may not offer the same level of protection as in the EEA and/or the country of the inquirer’s residence and the inquirer may have fewer legal rights in relation to its personal information.
  7. Security:
    SDNA will use all reasonable efforts to take all appropriate technical and organizational measures and precautions to keep all application information SDNA holds secure and protected from unauthorized access, use or alteration and unlawful destruction. SDNA will delete all personal information provided by the inquirer when the purpose of use prescribed in section (3) is fulfilled. Except for cases permitted under the related laws or regulations, SDNA will not disclose any personal information of the inquirer to third parties (other than those who SDNA has notified to an inquirer at the provision of its personal information to SDNA) without prior consent of such inquirer. In case SDNA discloses the personal information of an inquirer to a third party pursuant to this Section, SDNA shall cause such third party to perform the same obligations of SDNA as set forth with respect to the handling of personal information.
  8. Contacting us:
    Business Strategy Division
    Sony Digital Network Applications, Inc.
    2-21-28 Higashi-Gotanda, Shinagawa-ku, Tokyo, Japan 141-0022
    Inquiry Form: Please refer to the last Item of “For further information, inquiry or request on products and personal information” of FAQ for inquiring product under the Product site.