SONY

プライバシーポリシー

Procedures for disclosures and other requests

  1. Submit the proper form and information according to the type of request:
    • To make a disclosure request
      1. Obtain the required form from each contact point and fill it out.
      2. Send the form along with a document verifying your identity to the contact point by postal mail.
        • Personal information disclosure or other request form
        • Document to verify your identity
    • To request the addition to or modification or deletion of personal information
      1. Obtain the required form from each contact point and fill it out.
      2. Send the form along with a document verifying your identity to the contact point by postal mail.
        • Personal information disclosure or other request form
        • Document to verify your identity
    • For a cessation of use or a third-party provision request
      1. Obtain the required form from each contact point and fill it out.
      2. Send the form along with a document verifying your identity to the contact point by postal mail.
        • Personal information disclosure or other request form
        • Document to verify your identity
    • For notification of the purpose of use
      1. Ask each contact point. You will receive a response by phone.
      2. To get a written answer, obtain the required form from the contact point and fill it out.
      3. Send the form to the contact point by postal mail.
        • Personal information disclosure or other request form
          Note: Please cover postal fees when you send documents to us. Also, we cannot be responsible for anything lost in the mail.
  2. Receive a written reply.
    We will send a written reply to the address shown on the identity document (or the utility bill) you submitted. The reply will be sent using a postal mail service that ensures only you, the addressee, can receive the item.
  3. Use of personal information acquired through a disclosure or other request

    Personal information included in the required documents you send for a request or disclosure will be used only as needed to fulfill your request. We will retain it for a certain period after responding to your request, and then discard it. Please note that we cannot return it to you.

    Additional notes regarding disclosures and other requests